Bug redeeming EXP Pots

[prowly]

Hello,

When I try to redeem exp pots from the web shop they do get sent into the game:


BUT I am unable to redeem, shows like this:


English client

I bought 2.

And when I try to retrieve:



Pls fix

 

[Himeris]

Good afternoon
Fixed it
I sent you 2 correct items

 

[prowly]

Good aftermoon
Fixed it
I sent you 2 correct items

Thanks! I have received them